JDM Rental Car Rental Agreement - JDM Rent a Car

JDM Rent-a-Car Rental Agreement

Handling of Personal Information

The lessee (including those who intend to apply for a rental agreement) and the driver (hereinafter referred to as “lessee” and “driver” respectively) agree that the company will use their personal information for the following purposes: (1) To fulfill the obligations of car rental businesses based on the Basic Guidelines (No. 138 dated June 13, 1995, hereinafter referred to as “Basic Guidelines”), such as creating rental certificates. (2) To verify and screen the identity of the lessee or driver. (3) To inform the lessee or driver about products, services, events, and campaigns handled by the company, through methods such as sending promotional materials and emails. (4) To conduct surveys with the lessee or driver for purposes such as product development and customer satisfaction improvement measures. (5) To compile and analyze information by processing personal information into a form that does not identify individuals, for purposes such as product planning, development, and improving customer satisfaction, and to provide information about products and services to the lessee.
The lessee agrees that the company may provide the lessee’s personal information to third parties within the scope specified below. However, the lessee can request to stop the provision of their personal information to such third parties. (1) Provided information: Information related to the rental of the car, such as the car model class, purpose of use, rental start date and time, etc., and personal information such as the lessee’s name and address. (2) Recipients and their purposes: Recipients: Square Co., Ltd. Purpose: Payment services for ETC usage fees, insurance premiums, etc.

Chapter 1: General Provisions Article 1 (Application of the Terms)

The company rents out rental cars (hereinafter referred to as “rental cars”) to the lessee in accordance with these terms (hereinafter referred to as “terms”) and detailed regulations, and the lessee accepts these terms and detailed regulations. Matters not specified in these terms and detailed regulations will be governed by laws or general customs.
The company may respond to special agreements within the scope that does not violate the purpose of these terms, detailed regulations, laws, and general customs. In case of special agreements, such special agreements will take precedence over these terms and detailed regulations.
When concluding a rental agreement, if the lessee designates a driver different from the lessee, the lessee shall inform the driver of the obligations defined for the driver in these terms and detailed regulations and ensure compliance.

Chapter 2: Reservations Article 2 (Reservation Application)

When renting a rental car, the lessee may apply for a reservation by indicating the car model class, purpose of use, rental start date and time, rental location, rental period, return location, driver, necessity of child seats, and other rental conditions (hereinafter referred to as “rental conditions”) in advance, in accordance with the company’s prescribed fee schedule and method.
The company will generally respond to reservation applications within the range of rental cars it holds and rental conditions it approves. In such cases, the lessee will pay the company’s prescribed reservation deposit unless specifically recognized otherwise by the company.

Article 3 (Reservation Changes) The lessee must obtain the company’s approval to change rental conditions.

Article 4 (Reservation Cancellation, etc.)

The lessee and the company shall conclude a rental agreement by the rental start date specified in Article 2, Paragraph 1.
The lessee and the company can cancel the reservation by the company’s prescribed method. If a rental agreement (hereinafter referred to as “rental agreement”) is not concluded within one hour after the reserved rental start time, the reservation will be considered canceled regardless of the circumstances.
If the reservation is canceled due to the lessee’s convenience, the lessee shall pay the company’s prescribed reservation cancellation fee, and the company will refund the received reservation deposit upon receipt of the cancellation fee.
If the reservation is canceled due to the company’s convenience, the company will refund the received reservation deposit and pay the company’s prescribed penalty.
If a rental agreement is not concluded for reasons other than those mentioned in the previous two paragraphs, the reservation will be considered canceled, and the company will refund the received reservation deposit.
The lessee and the company will not make any mutual claims except as specified in this article and the following article regarding the cancellation of the reservation and the non-conclusion of the rental agreement.

Article 5 (Alternative Rental Cars)

If the company cannot provide a rental car that meets the specified conditions such as car model class, accessories, non-smoking/smoking specifications (hereinafter referred to as “conditions”), the company will immediately notify the lessee.
In such cases, if the company can provide a rental car that does not meet the reserved conditions, the company may propose an alternative rental car (hereinafter referred to as “alternative rental car”) to the lessee regardless of the provisions of Paragraphs 4 and 5 of the previous article.
If the lessee accepts the proposal, the company will rent out the alternative rental car under the same rental conditions as the reserved rental car except for the conditions not met. In this case, the lessee shall pay the lower of the rental fees for the alternative rental car or the reserved rental car.
If the lessee rejects the proposal in Paragraph 2, the reservation will be considered canceled, and the handling of the reservation deposit, etc., will be as specified in Paragraph 5 of the previous article.

Article 6 (Reservation Agency)

The lessee can apply for a reservation at the JDM Rent-a-Car Reservation Center, travel agencies, affiliated companies, etc. (hereinafter referred to as “agents”) that handle reservation operations on behalf of the company.
When applying through the agents, the lessee shall make reservation changes or cancellations with the agent to which the application was made.

Chapter 3: Rental Article 7 (Conclusion of the Rental Agreement)

The lessee and the company will conclude the rental agreement by clearly indicating the rental conditions and rental terms and fees based on the terms and fee schedules.
In accordance with the Basic Guidelines 2(10) and (11), the company will record the driver’s name, address, type of driver’s license, and driver’s license number in the rental ledger (rental voucher) and the rental certificate specified in Article 13 or attach a copy of the driver’s license. When concluding the rental agreement, the company will request the lessee to present the designated driver’s license and, if necessary, submit a copy. If the lessee is the driver, the lessee will present their driver’s license and submit a copy if requested by the company. If the lessee and driver are different, the lessee will have the driver present their driver’s license and submit a copy if requested by the company.
When concluding the rental agreement, the company may request the lessee to submit identity verification documents in addition to the driver’s license and may take a copy of the submitted documents.
When concluding the rental agreement, the company will request the lessee to provide emergency contact information such as a mobile phone number.
When concluding the rental agreement, the company may specify the payment method such as credit card or cash.
If the lessee or driver does not comply with the previous five items, the company may refuse to conclude the rental agreement and cancel the reservation. In such cases, the handling of the reservation deposit, etc., will be as specified in Paragraph 5 of the previous article.

Article 8 (Refusal to Rent)

The company may refuse to conclude the rental agreement and cancel the reservation if the lessee or driver falls under any of the following: (1) Does not have a valid driver’s license required to drive the rental car. (2) Is under the influence of alcohol. (3) Is suspected of being under the influence of drugs, stimulants, thinners, etc. (4) Allows a child under six years old to ride without a child seat. (5) Is registered in the Rental Caution List shared by the All Japan Rent-a-Car Association Information Management System (hereinafter referred to as “All Rent-a-Car System”) or JDM Co., Ltd. and Klook Travel Technology Co., Ltd. (6) Is recognized as a member or associate of designated crime organizations, designated crime organization-related groups, or other antisocial organizations. (7) Engages in violent acts or words against the company’s employees or other related parties, or demands unreasonable burdens in connection with transactions with the company. (8) Spreads rumors, uses deception or threats to damage the company’s credibility or obstruct its business. (9) Engages in acts that violate the terms and detailed regulations. (10) Is deemed inappropriate by the company.
Notwithstanding the previous paragraph, the company may refuse to conclude the rental agreement and cancel the reservation in the following cases: (1) There are no rental cars available. (2) The lessee or driver allows a child under six years old to ride without a child seat.
If the company refuses to conclude the rental agreement based on the previous two paragraphs, the handling of the reservation deposit, etc., will be as specified in Paragraphs 3 to 6 of the previous article.

Article 9 (Establishment of the Rental Agreement)

The rental agreement is established when the lessee signs the rental agreement form, and the company hands over the rental car (including accessories) to the lessee. In this case, the received reservation deposit will be applied to the rental fee.
The handover will take place at the rental start date and location specified in Article 2.

Article 10 (Rental Fees)

When the rental agreement is established, the lessee shall pay the rental fees specified in the following paragraph to the company.
The rental fees include the following amounts, and the company will clearly indicate each amount or the reference source in the fee schedule. (1) Basic fee (2) Non-liability compensation fee (3) Special equipment fee (4) One-way fee (5) Fuel cost (6) Pickup and delivery fee (7) Other fees
The basic fee is based on the fees reported to and implemented by the Regional Transport Bureau, Kobe Transport Bureau Hyogo Transport Department, or Okinawa General Bureau Land Transport Office at the time of rental.
If the company revises the rental fees after the reservation is completed under Article 2, the lessee will pay the lower of the fees applicable at the time of reservation completion or at the time of rental.

Article 11 (Change of Rental Conditions) The lessee must obtain the company’s approval to change the rental conditions after concluding the rental agreement.

Article 12 (Inspection and Maintenance)

The company will rent out rental cars that have undergone the inspections and necessary maintenance specified in Articles 47-2 (Daily Inspection and Maintenance) and 48 (Periodic Inspection and Maintenance) of the Road Transport Vehicle Act.
Upon renting the car, the lessee or driver will inspect the exterior and accessories of the car based on a separately defined inspection sheet, confirm there are no maintenance deficiencies, and ensure the car meets the rental conditions.

Article 13 (Issuance and Carrying of Rental Certificate)

When handing over the rental car, the company will issue a prescribed rental certificate with the contents specified by the Director-General of the Regional Transport Bureau, Kobe Transport Bureau Hyogo Transport Department, or Okinawa General Bureau Land Transport Office to the lessee in writing (including electronic means such as email).
The lessee or driver must carry the rental certificate received under the previous paragraph (including carrying by electronic record) while using the rental car.
If the lessee or driver loses the rental certificate, they shall immediately notify the company.

Chapter 4: Usage Article 14 (Lessee’s Responsibility for Management)

The lessee or driver shall use and store the rental car with the care of a good manager from the time of receipt until it is returned to the company (hereinafter referred to as “during use”).
The lessee or driver shall use the rental car in compliance with laws, terms, detailed regulations, manuals, and other usage methods provided by the company.
When using toll roads, paid parking lots, or other paid services during use, the lessee or driver shall be responsible for paying the usage fees to the service provider.
If the lessee or driver uses the ETC system, and the highway operators, etc. (hereinafter referred to as “toll road operators”) inquire about unpaid toll road usage fees, the company may disclose information about the lessee or driver to the toll road operators, and the lessee or driver agrees to this.

Article 15 (Daily Inspection and Maintenance) The lessee or driver must perform daily inspections and maintenance specified in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act before using the rental car each day during use.

Article 16 (Prohibited Acts)

The lessee or driver shall not engage in the following acts during use: (1) Using the rental car for automobile transportation business or similar purposes without the company’s consent and permits, etc., based on the Road Transport Act. (2) Using the rental car for purposes other than the specified usage or allowing someone other than the designated driver to drive. (3) Subleasing the rental car, allowing a third party to use it, or using it as collateral, etc. (4) Forging or altering the registration number plate or vehicle number plate of the rental car, or modifying or remodeling the rental car, etc., to change its original state. (5) Using the rental car for tests or competitions (including those deemed as competitions by the company) without the company’s consent, or using it for towing or pushing other vehicles. (6) Using the rental car in violation of laws or public order and morals. (7) Insuring the rental car without the company’s consent. (8) Taking the rental car outside Japan. (9) Engaging in acts that significantly inconvenience the company or other lessees (such as leaving items in the rental car, smoking in a non-smoking vehicle, etc., which include but are not limited to soiling the rental car). (10) Engaging in acts that violate the rental conditions or rental terms specified in Article 7.

Article 17 (Illegal Parking)

If the lessee or driver parks the rental car illegally as defined in the Road Traffic Act, they shall immediately appear at the police station with jurisdiction over the area where the illegal parking occurred (hereinafter referred to as “jurisdictional police station”) and pay the fines and costs related to the illegal parking, such as towing, storage, and retrieval (hereinafter referred to as “violation handling”) at their own responsibility and expense.
If the company receives a notification from the police about the illegal parking of the rental car, it will contact the lessee or driver and instruct them to move the rental car immediately and appear at the jurisdictional police station to handle the violation by the end of the rental period or the time specified by the company, and the lessee or driver shall comply. If the rental car is moved by the police, the company may retrieve it at its discretion.
After giving the instructions in the previous paragraph, the company will confirm the status of the violation handling with traffic violation notices, payment receipts, etc., and will repeat the instructions in the previous paragraph until the handling is completed. If the lessee or driver does not comply with the instructions, the company may terminate the rental agreement without any notice or demand, and immediately request the return of the rental car. The lessee or driver shall sign a document prescribed by the company (hereinafter referred to as “acknowledgment”) acknowledging the fact of illegal parking and compliance with legal measures as a violator.
Notwithstanding the provisions on handling personal information at the beginning of the terms, if the company deems it necessary, the lessee or driver agrees to cooperate by submitting documents such as the acknowledgment and rental certificate containing personal information to the police and submitting documents such as explanatory statements and acknowledgment as specified in Article 51-4, Paragraph 6 of the Road Traffic Act to the Public Safety Commission.
If the lessee or driver does not handle the violation by the time of returning the rental car, and the company incurs costs (hereinafter referred to as “search costs”) for locating the lessee or driver or the rental car, or incurs costs (hereinafter referred to as “vehicle management costs”) for moving, storing, or retrieving the vehicle, the lessee shall pay the following costs to the company by the specified date: (1) Amount equivalent to the parking violation fine (2) Parking violation penalty as specified in “Regarding Illegal Parking” (https://rent.toyota.co.jp/static/guide/irregular/penalty.html) (hereinafter referred to as “parking violation fine” including the amount equivalent to the parking violation fine in (1)) (3) Search costs and vehicle management costs
If the company receives a refund of the parking violation fine when the lessee pays the parking violation penalty to the company after paying the violation fine or if the lessee is prosecuted or referred to family court for the parking violation, the company will refund the parking violation penalty to the lessee.
If the company receives an order to pay the parking violation fine or if the lessee does not pay the full amount of the claim specified in the previous paragraph by the company’s specified date, the company may register the lessee’s name, date of birth, driver’s license number, etc., in the All Rent-a-Car System, and the lessee agrees to this.

Article 18 (GPS Function) The lessee and driver agree that the rental car may be equipped with a GPS function, and the rental car’s current location, travel route, etc., may be recorded in the company’s prescribed system and used for the following purposes: (1) To confirm the return of the rental car to the prescribed location at the end of the rental agreement. (2) To confirm the current location of the rental car when necessary for the management of the rental car or the performance of the rental agreement, as specified in Article 25, Paragraph 1. (3) To use for marketing analysis to improve the quality of products and services provided to the lessee and driver, and to enhance customer satisfaction. 2. The lessee and driver agree that information recorded by the GPS function may be disclosed to the extent necessary if the company is required to disclose it by law or receives a disclosure request or order from a court, administrative agency, or other public institutions.

Article 19 (Drive Recorder) The lessee and driver agree that the rental car may be equipped with a drive recorder that records the driving conditions of the lessee and driver, and that the company will use the recorded information for the following purposes: (1) To confirm the situation at the time of an accident. (2) To confirm the driving conditions of the lessee and driver when necessary for the management of the rental car or the performance of the rental agreement. (3) To use for marketing analysis to improve the quality of products and services provided to the lessee and driver, and to enhance customer satisfaction. 2. The lessee and driver agree that information recorded by the drive recorder may be disclosed to the extent necessary if the company is required to disclose it by law or receives a disclosure request or order from a court, administrative agency, or other public institutions.

Article 20 (ETC Card Rental Service) The lessee and driver agree to the following when using the ETC card rental service: (1) Toll charges incurred during use will be settled in full when the rental car is returned, based on the information recorded in the ETC card’s IC chip. ※ There may be toll adjustments or discounts not recorded in the IC chip (e.g., toll adjustments when transferring due to road closures, some road operators’ ETC discount services). (2) If unpaid toll charges are discovered later, they will be settled additionally. ・If unreported usage charges are discovered ・If the usage history or amount cannot be confirmed due to abnormalities in the ETC card or payment machine ・If returned to a Toyota Rent-a-Lease store where the usage history cannot be confirmed for any reason (3) In case of loss or theft of the ETC card, the lessee and driver will contact the company and compensate for any damages caused by unauthorized use by third parties. (4) The lessee and driver will handle any trouble caused by their negligence (excluding cases recognized as traffic accidents) and the company will not bear any responsibility. (5) The ETC card will not be lent to third parties. (6) If the rental car and ETC card are not returned after the rental period has expired, the lessee agrees that the company will request the road operator to suspend the use of the rented ETC card. (7) If the road operator inquires about the ETC card user (including after the rental period has expired), the lessee agrees to disclose the user’s personal information such as name, address, and contact information as requested.

Chapter 5: Return Article 21 (Lessee’s Responsibility for Return)

The lessee shall return the rental car to the company at the specified return location by the end of the rental period.
If the lessee cannot return the rental car within the rental period due to force majeure such as a natural disaster, the lessee shall immediately contact the company and follow the company’s instructions.

Article 22 (Confirmation of the Rental Car, etc.)

The lessee shall return the rental car in the same condition as at the time of receipt, excluding normal wear and tear from regular use or damage not attributable to the lessee or driver, under the company’s supervision.
The lessee shall confirm that there are no belongings left by the lessee, driver, or passengers in the rental car at the time of return.

Article 23 (Return Time, etc.)

If the lessee extends the rental period under Article 11, the lessee shall pay the rental fee corresponding to the extended rental period or the sum of the rental fee before the change and the excess fee, whichever is lower.
If the lessee returns the rental car after the rental period without the company’s approval under Article 11, the lessee shall pay the double excess fee in addition to the fee specified in the previous paragraph.

Article 24 (Return Location, etc.)

If the lessee changes the specified return location under Article 11, the lessee shall bear the cost (hereinafter referred to as “return transportation cost”) required for transporting the rental car to the new return location.
If the lessee returns the rental car to a location other than the specified return location without the company’s approval under Article 11, the lessee shall pay double the return transportation cost as a penalty.

Article 25 (Measures When the Rental Car Is Not Returned)

If the lessee falls under any of the following conditions, the company will take necessary measures such as legal procedures including filing a criminal complaint, using the GPS function to confirm the rental car’s location, reporting non-return damage to the All Japan Rent-a-Car Association, and registering in the All Rent-a-Car System, and the lessee agrees to this: (1) The lessee does not comply with the company’s return request after the rental period has expired. (2) The lessee’s whereabouts are unknown, etc., and it is recognized as a non-return.
In the cases specified in the previous paragraph, the lessee shall pay the company the costs incurred for locating the lessee and recovering the rental car.

Article 26 (Agreement to Register and Use Rental Information)

Notwithstanding the provisions on handling personal information at the beginning of the terms, the lessee agrees that if any of the following conditions are met, information based on objective rental facts, including the lessee’s name, date of birth, and driver’s license number (hereinafter referred to as “rental information”), will be registered in the All Rent-a-Car System and the Rental Caution List for a period not exceeding seven years: (1) The lessee or driver does not pay the parking violation fine specified in Article 17, Paragraph 5 by the company’s specified date. (2) The lessee falls under any of the conditions specified in Paragraph 1 of the previous article.
Notwithstanding the provisions on handling personal information at the beginning of the terms, the lessee agrees to the following: (1) Rental information registered in the All Rent-a-Car System will be used by the All Japan Rent-a-Car Association and its member businesses. (2) Rental information registered in the Rental Caution List will be used by Toyota Motor Corporation and Toyota Rent-a-Lease stores.

Chapter 6: Measures in Case of Breakdown, Accident, or Theft Article 27 (Breakdown of the Rental Car) The lessee or driver shall immediately stop driving and contact the company if they discover any abnormality or breakdown in the rental car during use, and follow the company’s instructions.

Article 28 (Accident)

If an accident occurs involving the rental car during use, the lessee or driver shall immediately stop driving, take legal measures regardless of the size of the accident, and take the following measures: (1) Immediately report the accident situation to the company and follow the company’s instructions. (2) If repairing the rental car based on the instructions in the previous item, perform the repair at the company or a factory designated by the company unless otherwise approved by the company. (3) Cooperate with the company’s and the insurance company’s investigations regarding the accident, and promptly submit documents requested by the company and the insurance company. (4) Obtain the company’s approval before making a settlement or other agreement with the other party regarding the accident.
In addition to the measures specified in the previous paragraph, the lessee or driver shall handle and resolve the accident at their own responsibility.
The company will advise the lessee or driver on handling the accident and cooperate in resolving it.
To confirm the situation at the time of the accident, the company will record the circumstances of the impact or sudden braking, etc., using a drive recorder or in-vehicle accident recording device, or both, installed in the rental car if necessary.
The company may take measures such as verifying the records in the previous paragraph if deemed necessary.

Article 29 (Theft) If the rental car is stolen or otherwise damaged during use, the lessee or driver shall take the following measures: (1) Immediately report to the nearest police station. (2) Immediately report the damage situation to the company and follow the company’s instructions. (3) Cooperate with the company’s and the insurance company’s investigations regarding the theft or damage, and promptly submit documents requested by the company and the insurance company.

Article 30 (Termination of Rental Agreement Due to Unavailability)

If the rental car becomes unusable due to breakdown, accident, theft, or other reasons (hereinafter referred to as “breakdown, etc.”) during the rental period, the rental agreement will terminate.
In such cases, the lessee shall bear the costs for retrieving and repairing the rental car, and the company will not refund the received rental fees. However, this does not apply if the breakdown, etc., is due to the causes specified in Paragraphs 3 or 5.
If the breakdown, etc., is due to defects or non-conformity of the rental car existing before the rental, the lessee can receive an alternative rental car from the company. The conditions for providing the alternative rental car will be as specified in Article 5, Paragraph 3.
If the lessee does not receive an alternative rental car as specified in the previous paragraph, the company will refund the received rental fees in full. The same applies if the company cannot provide an alternative rental car.
If the breakdown, etc., occurs due to reasons not attributable to the lessee, driver, or company, the company will refund the rental fees for the period from the rental to the termination of the rental agreement, minus the amount corresponding to the rental period.
The lessee shall not make any other claims against the company for damages arising from the inability to use the rental car, except for the measures specified in this article. However, this does not apply if the breakdown, etc., is due to the company’s intentional or gross negligence.

Chapter 7: Compensation and Insurance Article 31 (Lessee’s Liability and Business Compensation)

If the lessee or driver causes damage to the company’s rental car (including rental cars rented under the agency rental provisions in Article 38) during use, they shall compensate for the damage, except for reasons not attributable to the lessee or driver.
If the lessee is liable for damages under the previous paragraph, they shall pay compensation for the damages caused by the accident, theft, breakdown due to reasons attributable to the lessee or driver, soiling, odor, etc., as specified in the fee schedule, and the lessee shall pay this.
If the lessee or driver causes damage to a third party or the company due to intentional or negligent acts during the use of the rental car (including rental cars rented under the agency rental provisions in Article 38), they shall compensate for the damage.
Notwithstanding the previous paragraphs, for damages caused by a disaster designated as a severe disaster under the Act on Special Financial Assistance for Coping with Severe Disasters (Act No. 150 of 1962), the lessee or driver is not required to compensate for the damages related to the rental car lost, damaged, or otherwise affected by the disaster in the designated area, except in cases of intentional or gross negligence by the lessee or driver.

Article 32 (Insurance)

If the lessee is liable for compensation under the terms and detailed regulations, and if the driver is liable for compensation under Paragraph 3 of the previous article, the following insurance benefits will be provided under the damage insurance contract concluded by the company for the rental car. However, if the exemption clauses in the insurance policy apply, no insurance benefits will be provided. (1) Personal compensation: Unlimited per person (including compulsory automobile liability insurance) (2) Property damage compensation: Unlimited per accident (deductible amount 50,000 yen) (3) Vehicle compensation: Actual value per accident (deductible amount 50,000 yen, but 100,000 yen for buses and large trucks) (4) Personal injury compensation: Up to 30 million yen per person
Damages not covered by insurance and damages exceeding the insurance limits specified in the previous paragraph shall be borne by the lessee or driver.
If the company pays the damages specified in the previous paragraph on behalf of the lessee or driver, the lessee or driver shall immediately reimburse the company for the amount paid by the company.
If the lessee has paid the non-liability compensation fee to the company in advance, the company shall bear the deductible amount specified in Paragraph 1. However, if the non-liability compensation fee has not been paid, the lessee shall bear the deductible amount.
The insurance premium equivalent amount for the damage insurance contract specified in Paragraph 1 is included in the rental fee.

Chapter 8: Termination Article 33 (Termination of the Rental Agreement) The company may terminate the rental agreement without any notice or demand if the lessee violates the terms and detailed regulations during the rental period and may immediately request the return of the rental car. In such cases, the company will refund the remaining amount, if any, after deducting the rental fee corresponding to the period from the rental to the termination and the compensation for damages caused by the termination from the received rental fees.

Article 34 (Mutual Agreement Termination)

The lessee may terminate the rental agreement during the rental period with the company’s consent. In such cases, the company will refund the remaining amount after deducting the rental fee corresponding to the period from the rental to the return and the cancellation fee from the received rental fees.
The lessee shall pay the following cancellation fee to the company when terminating under the previous paragraph: Cancellation fee = {Basic fee corresponding to the planned rental period – Basic fee corresponding to the period from the rental to the return} × 50%
Notwithstanding the provisions of the previous paragraph, if the lessee concludes the rental agreement based on a reservation through a travel agency, the cancellation fee will be the lower of the amount obtained by deducting the rental fee corresponding to the period from the rental to the return from the rental fee corresponding to the planned rental period or 5,500 yen.

Chapter 9: Miscellaneous Provisions Article 35 (Set-off) The company may set off the monetary obligations the lessee owes to the company under the terms and detailed regulations against any monetary obligations the company owes to the lessee.

Article 36 (Consumption Tax) The lessee shall pay the company the consumption tax (including local consumption tax) imposed on transactions under the terms and detailed regulations.

Article 37 (Late Payment Interest) If either the lessee or the company fails to fulfill their monetary obligations under the terms and detailed regulations, they shall pay late payment interest at a rate of 14.6% per annum to the other party.

Article 38 (Agency Rental Operators) If another operator rents out the rental car on behalf of the company (such operator referred to as “agency rental operator”), the term “company” in the terms shall be read as “agency rental operator,” except for matters related to “Handling of Personal Information,” Articles 12, 16, 27 to 29 (however, in case of contact due to breakdown, accident, or theft, both the company and the agency rental operator shall be contacted), and Article 41.

Article 39 (Governing Law, etc.)

The governing law is Japanese law.
In case of discrepancies between the Japanese terms and terms in English or other languages, the Japanese terms shall take precedence.

Article 40 (Provision of Important Information)

The company shall make efforts to provide the lessee with clear and easy-to-understand information about important matters such as the lessee’s liability for compensation and business compensation, the content and conditions of the company’s insurance or compensation system, measures to be taken in case of breakdown, accident, or theft, measures in case of illegal parking, and measures in case of late return, before renting out the car.
The lessee shall make efforts to understand the content of the terms and detailed regulations.

Article 41 (Posting of Terms and Detailed Regulations) The company shall display the terms and detailed regulations to the lessee by one of the following methods: (1) Posting in a publicly visible manner at the company’s business locations (including displaying on electronic devices such as displays). (2) Posting in a visible manner on the website, etc. (3) Presenting in writing (including electronic means such as email). The company shall also provide the lessee with an overview of the terms and detailed regulations through brochures, fee schedules, etc., issued by the company. The same applies when changes are made.

Article 42 (Court of Jurisdiction) In case of disputes regarding the rights and obligations based on the terms and detailed regulations, the exclusive agreed jurisdiction court shall be the court with jurisdiction over the location of the company’s head office.

Supplementary Provisions: The terms shall come into effect from April 1, 2024.